Loyalty and Ease vs Challenge and Scope: The Modern PA’s Career Dilemma

Big Fish, Small Bowl?

A goldfish will only grow as large as its bowl allows. In many ways, careers – especially the ones of Personal Assistants (PAs) and Executive Assistants (EAs) – can be just as limited by their environment. What starts as a stable, supportive role can slowly morph into a container that restricts growth, leaving skills underdeveloped and ambition dulled by predictable routine. The question is: are you still swimming freely, or circling the same glass bowl?
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We’re definitely not here to dismiss the value of loyalty. A long stint in a single role can speak volumes about your reliability, commitment, and ability to build trust. But comfortability – settling into a rhythm where challenges fade and growth stalls – is something completely different. For PAs and EAs, whose roles are defined by agility, discretion, and the ability to anticipate and evolve, the danger of staying still for too long is to be avoided.

So how do you know if you’re thriving in the right sized bowl or simply floating in circles with no room left to grow? And how can you remain a high-demand candidate – whether PA or EA in a world that’s constantly refreshing its expectations?

When Longevity Becomes Lethargy

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For many Personal Assistants (PAs) and Executive Assistants (EAs), loyalty feels like the backbone of the job. After all, being a trusted right-hand doesn’t come from hopping around, it comes from consistency. But here’s the nuance: if you’re no longer learning and being challenged, if your skills aren’t being tested or sharpened, or if you feel like you could do your job blindfolded, it might be time to reassess.

It's worth highlighting that just because you’re relied upon, doesn’t necessarily mean you’re being fully valued.  Some companies keep longstanding PAs and EAs, not because they’re still challenging them, but because they’ve become part of the ‘furniture’. Familiar, and often underutilised. If you’re no longer being stretched or involved in meaningful strategic decisions, your title might remain the same, your salary may have increased – but your career isn’t actually progressing.

Worse still, future employers may begin to wonder: “Why haven’t they moved? Have they stopped evolving? Are they still hungry? Are they stuck in their ways and frightened of change?”

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Staying in Demand: How to Keep Your Edge

The good news? There are very real, tangible ways to stay relevant and in demand – whether or not you’re actively job hunting.

Building a Reflection Ritual

  1. Demonstrate Your Capability 
    Before you ask for more, make sure you’ve nailed what’s already on your plate. Master the core responsibilities of your role and find smart ways to elevate them. Streamline a process, troubleshoot recurring issues, or simply become the go-to person for office operations. When you consistently deliver excellence and show initiative beyond your remit, you’re proving you are ready for more. 

  2. Identify Areas for Growth
    Identify where you could add more value to the company. Is there a gap you can fill? Align these opportunities with the company’s goals, not just your own ambitions. Then consider what skills would help you step into that space and how they’d benefit the wider team. Growth is easier to advocate for when it solves a real issue. 

  3. Initiate a Conversation with Your Boss
    The way in which you approach the conversation with your boss matters just as much as the content itself. Set up a focused, professional meeting and come prepared with a clear narrative: what you’ve achieved, where you see room to grow, and how that growth aligns with the company’s goals. You’re not just asking for more – you’re offering more. And even if the answer is “not yet”, at least you’ve planted a seed for the future.

  4. Learn Like It’s Part of the Job
    Today’s PAs and EAs are expected to be efficient in operations, digitally fluent, and fast. It’s no longer enough to be organised and discreet – you also need to be technologically proficient. The hard-skills once considered “nice to have” are now non-negotiable.

    Want to stand out? Start with the essentials: advanced Excel functions, smart scheduling across time zones, and real-time collaboration tools like Google Workspace or Microsoft 365. Add in some AI to cut down on repetitive admin – and suddenly, you’re not just supporting the business, you’re driving it forward.

    The best PAs and EAs treat technology the way great chefs treat their knives: constantly sharpening, updating, and adapting to the job at hand. If you haven’t added a new tool or skill to your repertoire in the last year, consider this your nudge.

How to Stay Competitive When Looking Elsewhere:

  1. Network Like a Pro
    Staying in the same role for years can unintentionally shrink your visibility. While you’re busy being indispensable behind the scenes, the professional world keeps moving – and if you’re not staying plugged in, opportunities may pass you by without you even realising it.

    Look beyond your immediate team. Proactively connect with fellow PAs and EAs, especially those outside your company or sector. Attend events, join online forums or groups, and engage with content that sharpens your perspective. Follow people whose careers you respect. Comment. Ask questions. Stay curious. These aren’t just contacts – they’re future collaborators, advocates, or even employers. Your network should be as dynamic as your skill set. Don’t wait to update it only when you need something.

  2. Regularly Take Stock of Your Achievements
    Being somewhere for five or ten years is only impressive if you can point to evolution. What projects did you lead? What systems did you overhaul? How did you make your boss more effective, or your team more cohesive? How did you encourage and achieve positive change?

    If your CV still lists the same responsibilities from six years ago, it’s time to rewrite your narrative – or perhaps take on new challenges that give you something worth re-writing.

  3. Get Comfortable Being Uncomfortable
    One of the biggest dangers of long-term comfort is that it dulls your professional reflexes. If the idea of being interviewed or supporting a completely different principal makes you feel nervous, that could be a sign you are overdue a change.

    Even if you’re not ready to move, test yourself. Volunteer for projects outside your usual remit. Shadow a different department. Or speak to a well-respected and established recruitment agency to understand your current market value. Sometimes, the act of stepping outside your bubble can reignite the fire you didn’t realise had dimmed.

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Should I Stay or Should I Go?

So, how long is too long in one role? There’s no magic number, but context is everything. If you’ve been in the same role for more than 5 years with little change, progression or skill expansion, it may be time to reassess.

On the other hand, staying within a company that champions your development, offers increasing responsibility, and supports you in stretching your skill set? That’s not comfort – that’s conscious growth. The key is to be brutally honest: are you still growing, or just coasting?

Talk to your boss, ask for development opportunities, or explore a lateral move internally. If the response is consistently vague, delayed, or dismissive, it might be time to ask a bigger question: is this environment still helping you grow?

Need a Bigger Bowl?

At our core, we believe in loyalty – the kind that’s earned through mutual investment. We champion Personal and Executive Assistants who stay and grow, who say yes to internal opportunities and challenges, who reskill, stretch, and stay curious.

We’re not suggesting you jump ship at the first sign of repetition. But we are suggesting you stay alert. In a world where the PA and EA role is evolving fast, those who stay curious and adaptable will always have the edge. So, if your career feels overly predictable, overly static, or just too familiar, it might be time for a bigger bowl.

Knightsbridge Recruitment is a boutique consultancy which has been placing stand-out candidates in the most sought after permanent, temporary and part-time Chief of Staff, Executive Assistant, Personal Assistant, Private PA and executive office support jobs in London, for over 35 years.  If you would like advice on taking your next career step or hiring and retaining exceptional staff, we would love to help - please call us.
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