A Secretary carries out the essential administrative functions that enable other qualified professionals to stay focussed on their practice. It’s a role that has evolved extremely rapidly through the last few decades as technology continues to encroach into their duties. However, the accuracy, diligence and intelligence of the Secretary still shines through and they are utilised by lawyers, doctors, surveyors, architects, and other professions across the world. Being at the centre of many, if not all (!), of an organisation’s processes, a Secretary’s knowledge both technical and practical can make the difference in the efficiency of a company.
Depending on firm, job sector and job responsibilities, salaries can range between £25,000 and £45,000 in the London marketplace.
Secretarial job responsibilities:
- handling correspondence – answering calls, taking messages
- managing diaries and (re)arranging appointments.
- typing documents – both audio and written.
- preparing and collating reports.
- filing and maintaining administration systems.
- organising and servicing meetings (producing agendas and taking minutes)
- managing other databases.
- liaising with relevant organisations and clients
- coordinating mail-shots and similar publicity tasks
- logging or processing invoices or expenses
- if more senior, recruiting, training and supervising junior staff.
Secretarial skills & qualifications
A secretary is normally the key support inside a firm or practice. A secretary ensures everyone and everything is in the right place at the right time. Therefore they must be highly organised and able to handle multiple tasks at any one time. They must combine being a super-admin, completer-finisher with the communication and interpersonal skills to liaise with everyone, at every level, in an organisation. Written and verbal command of language is essential in what is a heavily document and process based role.
It is not a requirement to hold specific qualifications in order to be a secretary but basic GCSEs in English and Maths are normally a given. However, there are various diplomas on offer in typing, shorthand, audio typing, IT and business administration in order to hone an individual’s skills.
Many secretaries will choose to specialise in a specific sector, where additional, technical knowledge can add to their value in a role. Therefore, a legal secretary may follow the CILEX qualification path, a medical secretary may wish to explore a medical secretary diploma amongst others.
It is also entirely possible for a secretary’s role to be a stepping stone into a professionally qualified career with many legal secretaries becoming paralegals and IFA’s secretaries becoming paraplanners, for instance.
If you’re looking for Personal Assistant, Executive Assistant, Private PA, Virtual Assistant or other Office Staff jobs please contact one of our recruitment consultants on 020 7468 0400 or email us.
This article is written by Jemima Boost
Jemima is a Newcastle University graduate, working as a freelance copywriter and editor. She is also a trained counsellor, working closely with people who suffer from anxiety.
In collaboration with Belinda Lighton
With over 30 years at the helm of Knightsbridge Recruitment, Belinda Lighton brings unusual depth of experience in placing high-performing and talented PAs and EAs across a wide range of industries. Her understanding of the evolving demands of executive support roles allows her to offer strategic insight and practical guidance, drawn from decades of hands-on leadership at one of London’s most respected and longstanding boutique recruitment consultancies specialising in PAs, EAs and office support staff.
Recent Posts
The Digital Tightrope: From Slack Slang to Emoji Overload – What EAs and PAs should avoid doing at Work
Why Tone Matters – Especially for PAs and EAs Most people have experienced a moment at work, where someone sends …
Read More
...From Shoreditch to Mayfair: Dressing for PA and EA job interviews in London
When style meets strategy. In the world of Personal and Executive Assistants, how you present yourself can say just as …
Read More
...Why AI Interviews Can’t Replace Human Judgement in Hiring PAs and EAs
When The Shoe Doesn’t Fit: The True Cost of Rushed Recruitment Every year, without fail, summer seems to catch people …
Read More
...Looking for a job ?
SENIOR EA to CEO - World of Sport
£70,000-£80,000 DOE
London
13/08/2025
The CEO of a prestigious and highly acclaimed organisation at the forefront of some of the most exciting sports in the world needs an accomplished and truly stand-out professional EA.
Your boss works...
Executive Assistant – Private Office | Property, Travel & Lifestyle Management
up to £80,000 DOE
London
22/08/2025
An exceptional opportunity has arisen for a highly capable, intellectually sharp Executive Assistant to join a prestigious private office in a broad-ranging support role. This unique position blends e...
EA to C-Suite - Fast Paced, Forward Thinking, People-First Culture
£55,000 - £65,000 DOE
London
22/08/2025
Are you an experienced Executive Assistant (EA) looking for your next challenge in a fast-paced, professional environment? A rare and exciting opportunity has opened at a highly respected boutique fir...
Personal Assistant for Philanthropic UHNW Family Office
£45,000 to £60,000 DOE
West London
15/08/2025
A very collaborative and friendly Family Office based in West London is looking for a numerate Personal Assistant for their exceptionally appreciative and personable Chief of Staff, and to support the...
Graduate Opportunity – Front of House & Business Admin at Top-Tier Finance Company
Up to £45,000 DOE
London
22/08/2025
Are you a motivated graduate ready to launch your career with one of the world’s most prestigious financial institutions? A globally renowned investment firm based in Central London is hiring a Front ...